Clear answers
Custom Packaging FAQ
The practical questions buyers usually ask before structure development, sampling and production.
How much does custom packaging cost?
Custom packaging is quoted case by case. The main variables are structure, internal size, material, printing, finishing, insert requirements, quantity and delivery destination. Share these details and we can recommend a practical route before pricing.
What is the typical minimum order quantity?
For a more competitive unit price, we usually recommend 1,000 pieces or more. Smaller custom runs are also accepted. Final MOQ varies by box type, size, material, printing and finishing requirements.
Can you print my logo on the box?
Yes. Send your logo and artwork status with the intended box style. We can review placement and recommend a suitable print or finish approach, such as foil, embossing, debossing or spot UV, where appropriate.
Can you create a custom insert?
Yes. Inserts can be planned around the product's shape, protection needs and presentation. The suitable option may be paperboard, foam, molded pulp, EVA or another material matched to the project.
Can you help with the dieline and artwork?
Yes. We can support dieline preparation, artwork checks and practical structure recommendations after the product and requirements are confirmed.
Do you offer samples?
Yes. Samples help confirm size, material, print and craftsmanship. For eligible first formal orders, the agreed sample cost may be credited.
How long does a custom packaging project take?
Typical reference timing: samples take 3–5 days and production takes 12–15 days after approval. Actual lead time depends on the structure, artwork readiness, quantity, finishing requirements and shipping method. We confirm the project schedule after reviewing the brief.
Can you arrange door-to-door shipping?
DDP door-to-door options can be quoted for supported destinations, including customs clearance, duties and final delivery under the agreed route.
Can you ship directly to the UK, Europe or the United States?
Supported door-to-door and other shipping options can be reviewed for the UK, Europe and the United States. The available route, customs handling and final delivery terms depend on the destination and shipment details.
What information should I send for a quote?
Share the box style, internal dimensions, quantity, product weight, material or finish preference, destination country and artwork status. A reference image is also useful.
How are quality issues handled?
Please provide clear photos or video of significant damage or quality issues after delivery. The project will be reviewed and an appropriate solution discussed based on the circumstances.
Start with a clear brief
Still deciding which box fits?
Share the basics and we will come back with a practical next step.